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'Will I have a job tomorrow?' Telus worker asks as AI tools spread

‘Will I have a job tomorrow?’ Telus worker asks as AI tools spread

Some call centre agents at a major Canadian telecom company say they fear for their jobs as AI takes an increasing presence in their workplace. A Telus employee in B.C. says a company requirement to use an AI “co-pilot” on phone calls, part of a suite of AI tools Telus uses internally, has her concerned she’s training a system that will eventually take her job.

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Nobel chemistry award goes to trio of scientists researching protein structure | CBC News
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October 9, 2024

Nobel chemistry award goes to trio of scientists researching protein structure | CBC News

Scientists David Baker, Demis Hassabis and John Jumper won the…

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FIRST PERSON | When I missed my son's hockey registration deadline, I faced off with my mom guilt | CBC News
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October 9, 2024

FIRST PERSON | When I missed my son’s hockey registration deadline, I faced off with my mom guilt | CBC News

Jill Barber is as passionate about being an artist as…

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'It means the world': Canadian swimming star McIntosh honoured to be included in TIME100 Next list | CBC Sports
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October 9, 2024

‘It means the world’: Canadian swimming star McIntosh honoured to be included in TIME100 Next list | CBC Sports

Canadian swimming sensation Summer McIntosh’s resume has yet another eye-popping…

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Homes damaged by floods could be renovated to withstand future flooding. So why aren't they? | CBC News
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October 9, 2024

Homes damaged by floods could be renovated to withstand future flooding. So why aren’t they? | CBC News

Traditionally, after floods and other disasters, homes have been restored…

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'It's like a horror film': Rat infestation has residents fleeing Kanata row houses | CBC News
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October 9, 2024

‘It’s like a horror film’: Rat infestation has residents fleeing Kanata row houses | CBC News

Some residents of a four-unit row house in Kanata South…

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We asked parents what causes them the most stress. There was... a lot | CBC News
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October 9, 2024

We asked parents what causes them the most stress. There was… a lot | CBC News

Last weekend, in response to recent CBC News stories on…

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See the Canadian winners in the latest Wildlife Photographer of the Year contest | CBC News
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October 9, 2024

See the Canadian winners in the latest Wildlife Photographer of the Year contest | CBC News

B.C.’s Shane Gross wins Adult Grand Title in awards given…

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Leaders condemn pro-Palestinian rally in Vancouver where 'death to Canada' cry went up | CBC News
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October 9, 2024

Leaders condemn pro-Palestinian rally in Vancouver where ‘death to Canada’ cry went up | CBC News

CBC News has not independently verified videos posted online of…

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Deryck Whibley alleges sexual coercion by former manager in new memoir | CBC News
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October 9, 2024

Deryck Whibley alleges sexual coercion by former manager in new memoir | CBC News

Sum 41 frontman Deryck Whibley is alleging he was sexually…

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