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‘Please be respectful’: Call centres use recorded warnings as customer patience wears thin

‘Please be respectful’: Call centres use recorded warnings as customer patience wears thin

Cost of Living8:13Why customer service ain't what it used to beMarcel Strigberger went through customer service hell after he noticed a strange charge on his credit card.He was billed $1,000 for visiting a hotel in Moose Jaw, Sask., despite having never

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