CTA to lower air passenger complaints fee after pressure from airlines, transport minister, documents show

The Canadian Transportation Agency (CTA) is set to reduce a $790 fee meant to make airlines pay for air passenger complaints — after behind-the-scenes pressure from the airline industry and former transport minister Anita Anand, internal documents reveal.Records obtained by

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August 1, 2025

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CTA to lower air passenger complaints fee after pressure from airlines, transport minister, documents show

CTA to lower air passenger complaints fee after pressure from airlines, transport minister, documents show

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